Customer operations
ServiceBench-375
Multi-turn service-agent evaluation paired with an SLA, ticket, escalation, message, and knowledge-base world.
About ServiceBench-375
What it measures
Policy-aware, tool-using conversations across airline, retail, telecom, and banking knowledge domains.
Scope & limitations
This Blobfish suite has its own task and environment definitions. Upstream scores and reference controls are not company performance scores.
Evaluation environment
The official repository remains tau2-bench; its current release is branded τ³-bench.